• Level 6
  • 21 Months
  • queenstown, tai-tokerau
  • Intakes in January, April, July, October

A Diploma in Hospitality Management equips graduates with the skills needed to work in the world’s leading businesses such as: boutique hotels, resorts, luxury day spas, restaurants and the travel industry – they all need world class management.

The Programme is a blend of practical training with business theory giving graduates a competitive advantage to match their career ambitions. The internationally recognised and respected management course, founded on Swiss standards of service excellence, provides students with the necessary experience to advance their careers. The tourism industry focused culture of Queenstown enables students to develop their business networks and a career in Hospitality or Hotel management.

2018 and 2019 applications are now open!

Diploma of Hospitality Management

QRC delivers a Level 6 Diploma of Hospitality Management which blends theory, practical and professionalism. This enables the QRC Graduate to have the required skill set and management capability to provide immediate value to an employer.

The fully paid internship is a key component of the programme as it provides students a “real life” application to the first year of theory. The internship is vital for creating opportunities within the industry but more importantly it provides the student with a unique learning and mentoring experience which ultimately increases their value.

QRC enables Graduates to enter the industry as professional practitioners who progress to leadership positions at an accelerated rate.

Career Opportunities

QRC trains multi-skilled, qualified and ambitious industry professionals. Graduates perform to international standards, ready to enter the workforce in leadership roles such as: front office, food and beverage, rooms division, accounts and finance, sales and marketing and human resources. QRC Graduates are regarded within the hospitality industry as the employee of first choice.

The skills, confidence and industry connections I have gained during my time at QRC have been invaluable. I am leaving with numerous career opportunities, life-long friends and an excitement for my future in the hospitality industry.

Daniella Jones Hospitality Management Diploma

Course Outline

Year One - Term One
Session Level
Tourism Fundamentals 5
Information Technology 5
Business Research and Communication 5
Cultural Intelligence 5
Food, Beverage and Bar Service 4
Hospitality Regulations 5
Year One - Term Two
Session Level
Business Accounting and Analysis 5
Marketing 5
Food Production 4
Contemporary Food & Beverage Management 5
Hotel Operations 5
Elective: Wine 5
Elective: Events 4
Industry Placement
Minimum 1000 Hours
Session Level
Industry Internship 5
Industry Internship 5
Year Two – Term Five
Session Level
Business Development 6
Leadership 6
Rooms Division Management 6
Hospitality Operations and Cost Control 6
Elective: Wine 6
Elective: Events 6
Year Two - Term Six
Session Level
Law 6
Human Resource Management 6
Economics 6
Managerial Accounting 6
Sales and Marketing 6
Capstone - Hotel Strategy - Simulation 6

Programme at a glance

21 Months — Diploma in Hospitality Management

Graduates are awarded the New Zealand Diploma in Hotel Management (Level 6)

Term 1 & Term 2

Industry Immersion
Theory & Practical Training

Term 3 & Term 4

Paid Industry Training (1000 hrs min)

Term 5 & Term 6

Management Principles & Practice

Pathways to Further Study

Otago University, New Zealand

Bachelor of Commerce
2 years further study

(2.5 years for Finance Major)

International College of Management, Sydney (ICMS), Australia

Bachelor of Business Management – 1 year further study
Bachelor of Hospitality Management – 1 year further study

César Ritz Colleges, Switzerland

Bachelor of International Business in Hotel & Tourism Management

1 year further study + 6 month internship

Course Structure

The Diploma Programme consists of 2 terms (11 weeks each) on Campus, followed by a 9 month Internship, culminating with a final 2 terms on Campus.

During the first 2 terms you will undertake practical skill-based training and will learn relevant industry based theory. There will be approximately 32 hours on Campus per week.

During your internship you will be placed in recognised paid employment with a hotel, resort or hospitality based business for a minimum of 1000 hours industry training.

In year 2 the focus is on hospitality business strategies and practices.

Electives

As part of the programme students in term 2 get to select an elective of either Events or Wine Studies. Electives focus on specialised areas of the industry which provide a practical insight.

Please note that Electives are subject to minimum numbers.

Recognition of Prior Learning (RPL)

Recognition of Prior Learning (RPL) will be granted where your prior study or work experience is considered to be equivalent to all the learning outcomes for a particular QRC paper.

Outcomes

85% of graduates went on to work in their field of study
12% of students’ progress on to a degree

QRC Graduates literally have a world of opportunity available to them. Most enter the workforce and maximise the networks gained at QRC, others choose to pathway onto a degree at one of QRC’s partner institutions. Those wishing to enter the workforce have the knowledge, skills, experience and attitude to attain a leadership role and progress to Management.

Earn while you learn

The ability to put theory into practice in paid employment is one of the highlights of an education at QRC.

The self-belief and personal growth gained through this process instils a confidence and maturity that prepares students to make informed career decisions.

Internship is a valuable component to the Diploma Programme. Students work closely with their Internship Manager to identify where they would like to be placed. With the assistance and prior knowledge of the Internship Manager, they will be placed in the industry to best match their interests and strengths to ensure that they continue to develop.

The fully paid Internship provides a value for money component for the student. Due to the successful experience gained by students on their internship a high proportion of students return to their internship employers after completing the programme.

The Internship Manager provides a direct link to industry and assists students in securing internship positions. QRC graduates are highly sought by industry and as a graduate they automatically become members of the QRC Alumni. The Internship Manager offers post graduate assistance and acts as a liaison between QRC Alumni and the Tourism and Hospitality Industry.

Internship Advantages

  • Earn while you learn!
  • Full paid industry internship for 1000 hours for Hospitality Management
  • Hospitality Management students earn around $16,000 – $20,000 during their internship

Entry Requirements

Age

All applicants must be a minimum of 18 years of age at course commencement (some discretion applies for domestic enrolments). All applicants are interviewed as part of the admissions process.

Academic Requirements

NCEA (NZ National Certificate of Education Achievement)

  • 48 Level 2 or above credits across 4 subjects which must contain 8 literacy credits (including 4 reading & 4 writing credits)
  • Numeracy – 10 credits at level 1 or above

Cambridge International Exam (CIE)

Candidates must attain at least 60 UCAS points (from the UCAS Tariff) over two or more subjects and have IGCSE Maths Grade D or above and AS English Language or AS English Literature with Grade E or above.

International Baccalaureate (IB)

Candidates must attain at least 3 passes in SL subjects including English and Mathematics.

Australian Students

Successful completion of the Senior Secondary Qualification offered in your state (VCE, HSC, WACE, QCE, NTCE, TCE).

CIE & IB students please refer to the above.

International Academic Requirements

If English is not your first language, you will need to demonstrate English language proficiency equivalent to IELTS (Academic) 6.0 overall, with a minimum of 5.5 in each band and 6.0 in speaking.

For a full list of International Academic Requirements click here. 

Mature Domestic Students (20 years+)

Mature students may be exempt from meeting the academic entry requirements if they can demonstrate relevant work experience and genuine commitment to the industry, through their CV and work references.

All applicants are interviewed as part of the admissions process.

Laptop

Students are required to supply their own laptop computer.

Apply Today

  1. Complete the Application Form all all necessary documentation
  2. Submit via email to the Admissions team via email at admissions@qrc.ac.nz
  3. Complete an interview with the Programme Leader

Fees

Below are the domestic fees for our Hospitality Management Diploma. International Students see International Fees sheet for a detailed breakdown.

It is a requirement of the NZ Government that all year one fees are to be paid in advance before the issuing of a Student Visa. No deferred payment schemes are available. QRC’s Refund Policy can be found here.

*Tuition fees include course related costs: Business suit, use of specialised equipment and text books, printing and data allowance, practical class costs, familiarisation visits
Year 1 Year 2
Diploma in Hospitality Management $13,312* $13,312*

To secure your place you will need to pay a NZ$500 deposit. This is refundable or can be used as bond for the Halls of Residence.

General Fees

Some courses and services accrue additional costs. All charges relating to your chosen course will be itemised on your Invoice. If you have any questions regarding General Fee charges, please email info@qrc.ac.nz

Professional Excellence

All students are provided with a uniform which reflects the highest industry standards. The professional appearance sets the tone for expectations around individuals taking responsibility for their own personal brand.

QRC produces graduates who are highly sought after by the hospitality industries, not only for their skills but for their consummate professionalism. Accordingly, the College practises the highest standards of personal and professional conduct at all times, equivalent to international best practice.

The QRC Professional Excellence (PE) system has been developed to encourage students to achieve the level of professionalism expected by the industry.

The PE system has a strong focus on performance and excellence around some key criteria; attendance, punctuality, courtesy, grooming/personal appearance, honesty and respect.

PE Points

Every student starts the term with a maximum of 100 PE points. Ideally, this score is maintained throughout your studies. Incidents of unprofessional behaviour, for example unexplained absences, are reported to your programme leader and will incur a loss of PE points.

Students who come close to the fail mark of 69 PE points, will be required to seek counselling from the Programme Leader or Academic Director and appropriate measures to remedy the behaviour will be discussed. A lack of improvement could result in suspension from the College.

Further information about the QRC Professional Excellence system can be found in the program handbook.

Uniform

You will be provided with a uniform which reflects the highest industry standards. For Hospitality Management students this is a professional business suit and includes the

  • 1 business jacket
  • 2 pairs of trousers/ skirt
  • 1 jumper or vest
  • 3 blouses/shirts
  • 1 tie
  • 1 scarf (optional)
  • 1 name badge

Smart black business shoes will need to be supplied along with black socks or stockings in black or natural colour.

Community Hours

All Diploma students are required to complete 10 hours of community service as part of the diploma. During your time at QRC a number of opportunities will be presented to volunteer at community, college and charitable events. In the past opportunities have included: Winter Games, Queenstown Winter Festival, Jazz Festival, Queenstown Marathon and LUMA.